Imraan Khan
Assistant Director - NCSU College of Sciences IT
I am an IT professional with over 20 years of focused experience in higher education IT. My employment history thus far has afforded me the opportunity to hone skills in infrastructure management, team building, project management, and solutions development and implementation. I am focused, detail-oriented, and always ready for the next challenge.
- Address
- Phone
- Fax
- Languages
- Raleigh, NC, 27610
- +1.516.859.4634
- imraan@imraankhan.com
- +1.270.447.2712
- linkedin.com/in/imraank
- English / Portuguese
Team Management
Hire, train, and manage diverse teams with broad skillsets to best serve the needs of the institution. Emphasize a preventative approach to problem solving as opposed to a reactive approach.
LINUX / Windows Servers
Administer both physical and virtual servers in heterogeneous environments to provide services such as web hosting, IT tools, databases, and more.
LAMP Stack Development
Hyperconverged Cluster Management
Project Management
Team Building / Supervisory Roles
Containerized Services
Make use of container technology including Docker, Portainer, and Traefik to deliver a variety of apps and services.
Asset Management & Security
Design/implement/maintain full-featured inventory systems for asset coordination and metrics. Ensure that assets are compliant with governing body regulations.
Mac / Windows Endpoint Support
Containers & Orchestrators
A/V System Design & Support
Technical Documentation
Experience
2024 - Present
Assistant Director, COS IT
NC State University, Raleigh NC
Supervise COS IT technical team, lead project initiatives, build and maintain relationships with clients & leadership, develop and implement workflows / policies / SOPs
2020 - 2024
IT Systems Administrator II
NC State University, Raleigh NC
Infrastructure management, student team training and coordination, classroom A/V design, endpoint management, asset management and inventory
2013 - 2020
Help Desk Support Specialist II
Sarah Lawrence College, Bronxville NY
Supervised Help Desk team, managed backend imaging and endpoint management servers, end-user support for students/faculty/staff, lab design and management, A/V systems
2004 - 2011
Network Operations / Library Systems
Molloy College, Rockville Centre NY
Supported backend library systems related to circulation and databases, managed library web site, level I network troubleshooting, managed campus digital signage
2006-2008
Lab Technician
Long Island University, Brookville NY
Maintained and upgraded specialized labs for music production and composition.
Awards & Certifications
2021 EHRA Award for Excellence Nominee
The Award for Excellence is the most prestigious honor bestowed upon non-faculty employees at NC State Univerity.
ITIL 4 Foundation Certification
Certified in ITIL IT service management concepts and best practices.
Jamf Certified Associate
Jamf is an MDM platform for Apple device management. Certified Associates have a demonstrated knowledge in Jamf management techniques.
Apple ACSP & ACMT Certification
Certified support professional for Apple operating systems, and certified technician for Apple hardware products.
Crestron DMC-T Certification
This certification is awarded after completing a hands-on course studying the theoretical uses of various cable types, and the physical termination of CAT6 and fiber cables.
Education
2022-Present
M.S. IT Management / Cybersecurity
UNC Greensboro, Greensboro NC [Online]
2018-2020
M.A. Nonfiction Writing
Sarah Lawrence College, Bronxville NY
2004-2008
B.S. Computer Science
Long Island University, Brookville NY
Summa cum laude, also completed a minor degree in music
2000-2004
Diploma
Malverne UFSD, Malverne NY
Graduated within the top 10 of the graduating class
Projects
Lightboard Studio - NC State
Space design and system implementationSpace was designed from start to finish, requiring involvement of architects, contractors, and various units on campus.
LizaB.band
Site Design
Custom Mail Server
Self-built mail server